A MATTER OF FAQS
FREQUENTLY
ASKED QUESTIONS

Buying Online? Check out our FAQ's or Contact Us for further assistance.

Is free shipping worldwide?

Yes. Standard shipping is free worldwide, in addition you can also purchase a more rapid express option.

What is your design process?

We begin with a conversation about how you live, what you value, and what the space could become. From there, we develop concept designs, documentation, and guide the build — keeping the original intent in view at every stage.

Do I really get a free $20 Voucher

Yes. Simply sign up and a free $20 Credit will be applied to your account?

How long does a project take?

Every project is different. A residential renovation typically takes 12 to 18 months from first meeting to completion. New builds can take 18 to 24 months. We will give you a clear timeline at the outset.

Do you SMS Shipping updates?

Yes. Set you notifications in your member account?

Do you work on interiors as well as architecture?

Yes. We bring architecture and interiors together from the very beginning. Materials, joinery, lighting, and furniture are considered as part of the whole — not as an afterthought.

Can I return items if they don't fit?

Yes. We have a 30 day returns policy for unworn and undamaged items.

What areas do you work in?

We are based in Melbourne and work across Victoria. We have also completed projects in regional areas and interstate. If the project is right, we are open to travelling.

How do I start a project with ARKU?

The simplest way is to get in touch. Tell us a little about what you have in mind and we will arrange a time to meet. Every meaningful space starts with a conversation.

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A Melbourne architecture and interiors studio. Considered homes and workplaces, from the first sketch to the finished floor.

OPENING HOURS

   Mon to Sat

   8am - 6pm

  cms@moble.com

   1800 800 822

© Copyright 2029 ARKU